Operational transparency
Service status and SLA evidence
Overview of platform availability, component health, incidents, maintenance and the rules behind every number.
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Google Cloud checks · every five minutes
Waiting for Google Cloud checks
5-minute interval
Last 30 days · UTC
Availability
Checks run every five minutes. This metric is not a contractual guarantee.
Availability calculation
(eligible minutes − unavailable minutes) ÷ eligible minutes × 100
The end-to-end journey is checked every five minutes. Failed or missing checks count as unavailable after measurement starts. Degraded checks count as available. Approved exclusions are listed separately.
Approved exclusions · last 90 days
Component status
The end-to-end check determines service availability. Other checks identify the affected component.
Last 30 days
Availability by day
Each bar shows daily availability from five-minute checks. Grey means no observations.
≥ 99.5%
95–99.49%
< 95%
Not measured
30 days · UTC
Observer
Google check delivery
Daily share of scheduled five-minute checks received.
≥ 99.5%
95–99.49%
< 95%
Not measured
Log
Incidents
Schedule
Planned maintenance
Service terms
Status and availability history are published for all customers. Support response times depend on the plan. For Enterprise, the availability target, response times and service credits are defined in the individual agreement and apply only when expressly included in a signed Order Form.